Disaster Communication in 4.0 Era: Review of Earthquake Disaster Mitigation in Lombok West Nusa Tenggara

Effect of Lombok earthquake on July 29, 2018 was very extensive, 50-60% of infrastuctures (dam, road, market) destroyed, 132.000 houses damaged and 564 people died. Total of economic losses reach IDR 10.1 trillion. The most serious problem is communication, between government, local community and other institutions. Actually the earthquake news makes people panic and confused what to do.

The purpose of this study is to design an appropriate disaster communication model in digital era and to identify the most important aspects during disaster. Method used was SAST (Strategic Assumption and Surfacing Testing) and ECM (Exponential Comparation Method). SAST method selected to identify the most strategic assumption (important and certainty) which must be considered in economic recovery; while ECM is used to select the most appropriate strategy of community economic recovery post earthquake.

Study results showed that the most efective communication during a disaster is establishing a disaster information center involving the BMKG (Meteorology, Climatology and Geophysical Agency) and BPBD (Local Disaster Agency) and local government.